Marisol Levia
Administration Coordinator
Please call if you need further information or would like to make an enquiry on behalf of a family member or friend about our programs and services.
Our older adult services and programs are tailored to help you keep enjoying a healthy, active and involved lifestyle, right into retirement and beyond. rubbish
Administration Coordinator
Please call if you need further information or would like to make an enquiry on behalf of a family member or friend about our programs and services.
For all emergencies please dial 000 (triple zero). If your matter is not an emergency, call 131 444 or contact your local police station.
These portable devices provide a way to instantly ask for help, even if you cannot reach the phone.
The Independent Living Centre has a range of products available depending on your personal needs.
Free daily telephone calls to check on the wellbeing of older people are available from the Australian Red Cross.
If a call goes unanswered, its Telecross service starts an emergency procedure to arrange help if it's needed. Call 1300 885 698 for more information about the service.
If the cost of installing or reconnecting a phone line is too high, Telecross can tell you how to get free or low-cost phone access. Centrelink and Telstra also have options available.
Other agencies that can offer help with phone connections and financial hardship include The Salvation Army, The Smith Family, Anglicare and the St Vincent de Paul Society.
You can download below a list of emergency telephone numbers and essential safety contacts that we've put together.
Older people who live alone can register personal information such as next of kin, doctor's and dentist's contact details, and medical alert information. In an emergency, this helps ambulance officers or police get in touch with the nominated people more easily.
You can download a next of kin registration form (see below).
Kings Cross police station has a seniors personal information kit that provides important telephone numbers and a contact information sheet to record important personal information. The information is then kept on the police database and a laminated reference sheet will be created, free of charge, so it can be kept on the fridge and accessed in case of emergencies.
To get a free seniors personal information kit, please contact your nearest City of Sydney customer service centre or give us a call. To be included on the next of kin register, please contact your nearest police station.
Some people neglect their personal health and immediate surroundings for many reasons, sometimes to a point where their behaviour and living conditions can present a risk to themselves or others. This may include severe self-neglect, accumulating rubbish, hoarding, and a home infested with vermin.
Catholic Healthcare has developed a resource unit for people affected by hoarding and squalor. The resource unit aims to help those in the community to access information and assistance about hoarding and squalor. It includes an online resource, helpline, e-learning module and an intake line for referrals.
We support organisations that provide services to people with disability, older adults and their carers operating in the City of Sydney area.
Sector support and development activities include:
We convene the City and Eastern Sydney Ageing and Disability Interagency with Waverley Council and Randwick Council. Meetings are held every second month from February to October.
The interagency provides a forum for organisations to collaborate, exchange information, ideas and new innovative service approaches that are responsive to the needs of the community.
The interagency is a great opportunity for organisations to learn more information about changes and reforms in the ageing and disability services sector and to network with other providers.
We offer access to a podiatry clinic at the Ron Williams Centre in Redfern. The service takes place every Friday from 8.30am to 2pm. You may be eligible for transport to and from the clinic. Contact our team for more information.
We understand how important it may be to maintain your independence but there may be times when some extra help is needed. A number of low-cost or free in-home care services are available for older people who are frail, people with disability and their carers.
Commonwealth Home Support Program services are available to our residents and include delivered meals, community transport, social support and community nursing. For more information, visit myagedcare.gov.au.