Notify us if you've overpaid on your rates
Overpayment of City of Sydney rates can only be refunded if your account is in credit.
Once your application is received a City of Sydney officer will contact you if further information is required.
A refund fee of $50 applies
Project Status: When you need to do this
If you've paid too much on your rates and are looking for a refund there is a process to getting your money returned. Please note though, overpayment of rates can only be refunded if your account is in credit.
Pay your rates online
Our online services make it easy and convenient for you to pay your rates. You can pay using your Visa, MasterCard or American Express credit card. Make a payment now.
What you need to do
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Download and complete the rates overpayment refund application
Along with this application, you will need to provide sufficient evidence of the payment. Ensure that all fields have been filled out correctly. Please note that fields on the form marked with an asterisk (*) are mandatory and must be completed before submitting your refund application.
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Lodge your application
You can lodge your application by email, mail, or in person.
- Email: [email protected]
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Mail:
City of Sydney
GPO Box 1591
Sydney NSW 2001 - In person: At one of our customer service centres.
Before you start
- Only the property owner may apply for a rates overpayment refund.
- The refund will be processed only if the account is in credit.
After you finish
- Refund processing time may take up to 3 weeks from the date we receive your completed application.
- A refund fee of $50 is also applicable as per our fees and charges schedule and will be adjusted against the credit balance.
