Town Hall House customer service centre
- Town Hall HouseLevel 2, 456 Kent StreetSydney 2000
- 02 9265 9333
- [email protected]
Some of our landmark places are smoke-free to support a healthier way of life.
We are interested in your feedback about the permanent smoke-free zone in Pitt Street Mall. The survey will take you less than 1 minute to complete. Start the survey
Signs will alert people to the new smoke-free zone. The change will create a healthier environment for residents, businesses, workers and visitors.
The NSW Government is mainly responsible for regulating smoking in public spaces. We're not authorised to enforce smoke-free legislation.
Complaints about smoking in public spaces should be lodged with NSW Health. To make a complaint about smoking, call the Tobacco Information Line on 1800 357 412
To report concerns about cigarette butt littering in Pitt Street Mall or Martin Place, contact us on 02 9265 9333
You can also read more about smoking laws and projects. We support NSW Health programs to reduce the public health impacts of smoking.
We endorsed the smoke-free trial in Martin Place becoming permanent on 27 June 2016. The 12-month trial aimed to promote civic pride and amenity with a focus on a healthier way of life.
This move is supported by the NSW Heart Foundation, Cancer Council NSW and Cancer Institute NSW.
We asked for your feedback during the 12-month smoke-free trial in Martin Place and received just over 500 responses. Our online survey asked:
The overwhelming majority responded in support of the Martin Place smoke-free trial.
Smoking laws were changed in 2012 making it illegal to smoke in some outdoor spaces including:
Smoking in outdoor dining areas became prohibited in July 2015 and includes smoking bans on footpaths outside licensed cafés and pubs. Smoking is not permitted within 4m of these areas.
Since July 2007, smoking has been prohibited in all enclosed areas of licensed premises open to the public in NSW with the exception of private gaming rooms at The Star casino. NSW Health may impose penalties if a person smokes, or a venue allows someone to smoke, in a smoke-free area.
We need fewer cigarette butts on our streets and in our waterways. A ranger or NSW police officer may fine an individual $80 for discarding an unlit or extinguished cigarette – $200 if it is still alight.
Personal ashtrays are available free from our customer service centres.