Making Sydney accessible for all
This page lists contact details and websites of relevant organisations working to make Sydney, the state of NSW and the nation accessible to people of all abilities.
NSW National Disability Insurance Scheme
For information about eligibility and accessing the NDIS.
1800 800 110
Transport for NSW: People with Disabilities
Information about concession ticket types, eligibilities and how to apply.
131 500
Taxi transport subsidy scheme
If you are eligible, the subsidy covers 50% of the total taxi fare with a maximum of $60 per journey.
131 500
Australian Human Rights Commission
Protect and promote disability rights, investigate and conciliate discrimination complaints.
02 9284 9600 / TTY: 1800 620 241 (toll free)
National Disability Insurance Agency
Information about eligibility and services for people with a significant and permanent disability, their families and carers under the National Disability Insurance Scheme.
1800 800 110
Access Sydney Community Transport
Not-for-profit community organisation providing accessible and affordable transport services to the frail aged, people with disabilities and their carers.
02 8241 8000
02 9282 9089
Accesshub
Information on accessible services for people who are deaf, hard of hearing and /or have a speech impairment, including mainstream communication options and 24-hour National Relay Service.
TTY: 133 677
Speak and listen: 1300 555 727
SMS relay number: 0423 677 767
Association of Consultants in Access Australia Inc
The peak national body for access consultancy and advancing equality of built environment accessibility or people with a disability.
03 5221 2820
03 5221 2820
Council for Intellectual Disability
Provides policy advice, advocacy and campaigning, community education and information programs on the rights and interests of people with intellectual disabilities.
1800 424 065 (toll free)
Creativity Inc
Not-for-profit organisation providing support to people with disabilities and their families.
02 9311 9200
Deaf Society of NSW
Provides specialist services for deaf, deafblind and hard of hearing people and their families.
Freecall 1800 893 855
02 8833 3600 / TTY 02 8833 3691
02 8833 3699
Suite 401, Level 4
69 Phillip Street
Parramatta NSW 2150Disability Services Australia
Provides employment and community support services for people with disability.
1300 372 121
Guide Dogs NSW/ACT
Provides training for people who are vision impaired to gain mobility and independence by using canes and guide dogs to get around safely.
02 9412 9300
02 9412 9388
Information on Disability, Education & Awareness Services (IDEAS)
Support people with disability, their families, carers and other supporters to self-advocate and make informed decisions.
1800 029 904 (toll free) / Text: 0458 296 602
National Disability Services
The national peak body for non-government disability services.
02 9256 3111
02 9256 3123
NDIS Quality and Safeguards Commission
An independent agency to improve the quality and safety of NDIS supports and services
1800 035 544
People with Disability Australia
National disability rights, advocacy and representative organisation.
02 9370 3100 or 1800 422 015 (toll free)
TTY: 02 9318 2138 or 1800 422 016 (toll free)
02 9318 1372
Physical Disability Council of NSW
Peak NSW organisation representing people with physical disability.
02 9552 1606
1800 688 831(toll free)
Spinal Cord Injuries Australia
Supports people living with spinal cord injury and other neurological conditions.
1800 819 775
If you're visiting Sydney and need more information about accessibility, use the following contacts.
Powerhouse Museum
Details about the museum’s accessible services.
02 9217 0111
The Royal Botanic Garden Sydney
Provides access information to the gardens in the city centre near the Domain.
02 9231 8111
02 9231 8054
Sydney Aquarium
Information about accessible services at the aquarium.
Sydney Opera House
The Sydney Opera House website contains lots of information about its accessible services.
02 9250 7111
Sydney Tower Eye
More information about the landmark’s accessible services.
Sydney Town Hall
Contains details about the venue’s accessible services.
02 9265 9282
Sydney Visitors Centre – Darling Harbour
Provides visitor information for Darling Harbour, with accessibility details.
02 9240 8500
Sydney Visitors Centre – The Rocks
Provides visitor information for The Rocks, with accessibility details.
02 9240 8500